Wednesday, August 16, 2017

Customer service

There isn't any.

Try calling Verizon, with which I have a hideously expensive account, to ask them to move the cable from one location to another in your house, and see where it gets you.  Clearly, the company has never heard of such a ridiculous request.  Verizon customers should leave their equipment where it was originally installed..  Or move to another house, if necessary.  End of discussion.

  Now suppose you are an. airbnb host.  Someone has sent you a message requesting the use of your house for a certain date.  You reply with an enthusiastic afirmative message.  Airbnb cannot forward your message except on their app, which has no link for sending messages.  Try the website.  It will notify you of wonderful venues where you can stay.  Anywhere in the world.  You could probably book a room on top of an active volcano in the remotest Godforsaken venue.  But there is no way to send a message to a potential guest.  Call the phone number provided for customer service.  Leave your number and they promise to call you back.  That is a lie.  They won't.

  End of rant.

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