Urban hospital setting

I just returned from the University of Pennsylvania Hospital gynecology Department without seeing the doctor. The place looked like photos I have seen of Ellis Island, only these huddled masses weren't huddling; they were eating, drinking, talking on their cell phones, shushing or feeding their babies. It was like the emergency room in a large urban hospital, only no-one was actually bleeding. After a couple of hours, I went to the desk and asked the receptionist if I would be seen soon. She told me that there were plenty of people ahead of me. Apparently this was a clinic they held once a month. But why I had to be there on that particular day was not explained. The room didn't actually have a sign over the door: "Abandon hope ye who enter here," but the vibe was definitely there. There were too many people there, doing too many things to too many patients. Something told me I would not like to be treated in this hospital or by these people. So I decamped. The search for a surgeon moves forward.