and ruin your day. Just try to call 1) Verizon, 2) Comcast, 3) Social Security, 4) your bank, or _______________ (fill in the blank yourself) and deal with their caller direction system. They should make it easier for you, the consumer, otherwise known as hey Rube! Instead, these systems are designed to protect the staff of whatever organization you are trying to communicate with from any contact with a live customer. I always feel a great energy drain from the other end of the line, like a gigantic vacuum cleaner. They suck the little grey cells out of your brain, and after an hour or so you are a gibbering idiot who can't remember how to tie your shoes.