Wednesday, December 08, 2010

Reviewing my purchase for Macy's

Macy's sent me an e-mail asking if I wanted to review my recent on-line purchase.  Do I?  In the words of Sarah Palin, you betcha!  But before I could review  said recent purchase, I had to log in.  I have a passionate desire not to log in to anyone's site.  I don't want to remember 1,000 passwords, some of which contain letters as well as numbers, other of which are case-sensitive, and so on.  I don't want to marry Macy's, I don't even want a relationship other than this:  you sell me stuff, I pay for it.  Even that is too much.

So my dear readers are going to have to read my review of my recent purchase, because I am brimming with the desire to tell all. Here goes:

I should mention here that I am one of Macy's favorite customers.  They tell me so repeatedly. So special am I that they keep sending me special offers only for their  favorite customers.!!!

I bought three pieces of jewelry from aforementioned Macy's website.  They were tiny, but came in a huge padded envelope.  One was a gold necklace which had looked okay on the website, but resembled dental floss in person.  I decided to return it to my local Macy's store.  I took the necklace, with tag attached, and enclosed in a little tiny baggie, and put it in my purse.  The envelope wouldn't fit in my purse, so I left it home.

The clerk at the jewelry counter claimed to be unable to take the necklace because I didn't have the packaging.  Even though I had charged it to my Macy's card.  She claimed to be unable to look it up in my account.  I figured she really didn't want to go to the trouble, but I was too polite or stupid to say so.   So I tucked the little tiny thing back into my purse.  I knew in my heart that I would lose the thing before I could manage to return with the bulky envelope.  In the words of P G Wodehouse, it had the stark inevitability of a Greek tragedy.  And so it proved to be.

Went home.  Got envelope.  Returned to Macy's jewelry counter.  No little tiny baggie.

So now I'm mad as hell at Macy's, but even madder at myself for being so stupid and gormless.  It's a lose-lose proposition.

No comments: