Yes, I am the one and only person in the United States and Overseas Possessions to actually return a Mac...
I know I was supposed to enroll myself in the small exclusive Apple fan club and start looking down my nose at the unenlightened who cling to their guns and PCs and fear of people who are different (better) than them.
I had the iMac from Hell. I couldn't download the installation software from my printer, digital camera, or scanner using the CDs, nor could I download it from the internet. I couldn't open my digital photos.
I called Apple, who were amused I was trying to pawn off an old Lexmark printer on my fine new equipment. Okay, I'll accept that, even though the said printer was working just fine. But my camera is new and I don't want to dump it. So I called Olympus tech support. Nothing they tried worked. They were stumped. HP the same. I bought a new Photosmart printer and attempted to install it, but the Apple would have none of it. Tech support for said printer became very annoyed because by God it's supposed to work.
Finally, I called Apple at 6 a.m. their time, and their tech support attempted to grapple with the program. They finally advised me to take it back. Yes, Apple couldn't get the bloody thing to work either!
Now I have Mr Charm scratching his head and trying to put together my new Dell.